Front Desk Online

Lobby Dwg.

Front Desk Online

Residents can now Search for Parcels, submit requests online to Book Amenities, Reserve Elevator for moving, or Register Complaints through this website. Simply follow the links below, complete the requested Information, and agree to the Terms and Conditions.

delivery icon
    Parcel Search

Bike Rack iconBike Registration and Rack Space Assignment
Residents of 200 Rideau can use this Bicycle Storage page or contact the Security Supervisor at front desk between 7 AM to 3 PM, weekdays, to Request or Renew their Bike Rack Assignments in the garage.

Media IconLounge and Media Room
The Lounge and Media Room are open without restrictions as of March 28, 2022.  Residents of 200 and 234 can book the Lounge or Media Room using the online Reserve Amenity form, or at the 200 Rideau Front Desk.


Elevator IconElevator - Service Agreement
All residents or 200 Rideau moving household goods or furniture in or out of the building must make arrangements with the Security Supervisor to reserve an elevator for the required Date and Time.  Please follow the instructions provided on this Reserve Elevator form to reserve the elevator online or in person at least a week before your moving date.


Gym Closed IconRegister Complaint
All Residents and Owners of 200 Rideau are encouraged to Register a Complaint with Security for any infractions that disturb the comfort or quiet enjoyment of the property.  This form is can be completed using this online Register Complaint page or obtain a paper copy at the Front Desk.


Gym Open IconPool and Gyms
The Pool and Gyms are open 7 days a week to Residents of 200 and 234 Rideau.  Reservation are no longer required as of March 28, 2022. Users are still required to wipe down the equipment used before and after use.  Please see this Notice for more information.